Legal
Privacy Policy
Last updated: 2026
This Privacy Policy explains how Matel Communications ("we", "us", "our") collects, uses, and protects information when you visit https://matelcommunicationsltd.co.uk/ or contact us through this website.
1. Information we collect
- Information you give us: name, email address, and the content of any message you send via the contact form.
- Technical information: standard server log data such as IP address, browser type, pages visited, and timestamps.
- Analytics: if you accept analytics cookies, we may use Google Analytics to understand aggregate usage patterns.
2. How we use information
- To respond to enquiries you send us.
- To operate, maintain, and improve the website.
- To detect and prevent abuse, spam, and security incidents.
3. Legal basis
We process personal data on the basis of your consent (cookies, contact form) and our legitimate interest in operating a secure website.
4. Sharing
We do not sell personal information. We only share data with service providers who help us operate the site (such as hosting and email), and only to the extent necessary.
5. Retention
Contact form submissions are retained only as long as needed to handle your enquiry and any follow-up. Server logs are retained for a limited period for security and diagnostics.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, email marketing@matelcommunicationsltd.co.uk.
7. Cookies
See our Cookie Policy for details about cookies used on this website.
8. Contact
Matel Communications
London, United Kingdom
marketing@matelcommunicationsltd.co.uk